
Shipping Protection by Route
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Shipping
We process orders within 1–2 business days and offer standard and expedited shipping options within the U.S. For international customers, shipping times vary and may include additional customs fees or import taxes, which are the buyer’s responsibility. Once your order ships, you'll receive a tracking number to monitor its progress. Please note: BRU Eyewear is not liable for lost or stolen packages. More Details
Returns
We accept returns within 14 days of delivery for unused items in original condition. A 4% restocking fee applies. U.S. customers can use a BRU-provided return label for a $10 deduction or return at their own expense. International returns must be shipped back at the buyer’s cost. Refunds are issued within 5–7 business days once approved. Shipping fees are non-refundable. Final sale items, gift cards, and promos are not eligible for return. View Details
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